Every enquiry Fielded.Right location. Right service. Right booking.
Your business, always on
Fielded handles the SMS conversation so you can focus on the job.
Only book jobs that are right for you
Fielded chats with every enquiry over SMS — confirming the location is somewhere you service, the job is something you offer, and the customer is ready to book. No wasted call-backs. No driving across town for the wrong job.
Books appointments
Fielded connects to your Google Calendar and offers real available slots to customers. No back-and-forth, no missed bookings.
Built for businesses
Fielded knows your industry and collects the right information for every job.
Frequently asked questions
Everything you need to know before getting started.
Does my customer need to download an app?+
No. Fielded works over standard SMS — the same way your customers already message you. Nothing to download.
Do I need to change my phone number?+
No. Fielded works alongside your existing business number. Simply text Fielded the customer mobile that contacted you and Fielded responds — you keep the same number you've always had.
How does the AI know what to say?+
During setup you tell Fielded about your business — your services, hours, pricing, and the details you need from every job. The AI uses that to have natural, on-brand conversations with your customers.
What happens when a customer wants to book?+
If you connect your Google Calendar, Fielded checks your real availability and offers customers specific time slots. They reply with their choice and the appointment is confirmed — no back-and-forth needed.
What if the AI can't handle a message?+
Fielded will let the customer know you'll be in touch, and you'll receive a summary of the conversation so you can follow up with full context.
How quickly does it respond?+
Within seconds. Whether it's 2pm on a Tuesday or 11pm on a Saturday, every inbound message gets an instant reply.
How long does setup take?+
Most businesses are live in under 10 minutes. You fill in your business details, connect your Google Calendar if you want bookings, and you're done.
Ready to get started?
Set up takes minutes. No lock-in, no technical knowledge required.