AI SMS assistant for businesses

Every enquiry Fielded.Right location. Right service. Right booking.

1
You miss a call — you're with a client, it's after hours, or you're just flat out busy.
2
Fielded picks it up automatically — set up call forwarding and every missed call is handled straight away, or SMS the caller's number to your Fielded number any time to trigger a follow-up manually.
3
Fielded follows up and can book them in — your customer gets a friendly text within minutes, all over SMS.

How it works

See a conversation

From missed call to booked job — entirely over SMS, no app required.

Your business, always on

Fielded handles the SMS conversation so you can focus on the job.

Only book jobs that are right for you

Fielded chats with every enquiry over SMS — confirming the location is somewhere you service, the job is something you offer, and the customer is ready to book. No wasted call-backs. No driving across town for the wrong job.

Books appointments

Fielded connects to your Google Calendar and offers real available slots to customers. No back-and-forth, no missed bookings.

Built for businesses

Fielded knows your industry and collects the right information for every job.

Frequently asked questions

Everything you need to know before getting started.

Does my customer need to download an app?+

No. Fielded works over standard SMS — the same way your customers already message you. Nothing to download.

Do I need to change my phone number?+

No. Fielded works alongside your existing business number. Set up call forwarding and missed calls are handled automatically — or just SMS the caller's number to your Fielded number any time to trigger a follow-up manually. Either way, you keep the same number you've always had.

How does the AI know what to say?+

During setup you tell Fielded about your business — your services, hours, pricing, and the details you need from every job. The AI uses that to have natural, on-brand conversations with your customers.

What happens when a customer wants to book?+

If you connect your Google Calendar, Fielded checks your real availability and offers customers specific time slots. They reply with their choice and the appointment is confirmed — no back-and-forth needed.

What if the AI can't handle a message?+

Fielded will let the customer know you'll be in touch, and you'll receive a summary of the conversation so you can follow up with full context.

How quickly does it respond?+

Fast. Whether it's 2pm on a Tuesday or 11pm on a Saturday, Fielded responds promptly — 24/7, without you lifting a finger.

How long does setup take?+

Most businesses are live in under 10 minutes. You fill in your business details, connect your Google Calendar if you want bookings, and you're done.

Limited beta

Register for early access

Leave your name and number and we'll reach out with your invite code to get you set up.

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Ready to get started?

Set up takes minutes. No lock-in, no technical knowledge required.

No app for customers to download
Works on your existing number
Set up in minutes
Get started for free